Shipping & Delivery Policy
Shipping & Delivery Policy
Pratha Health Tradition
At Pratha Health Tradition, we are dedicated to delivering pure, honest refreshment that feels like it came from your own kitchen. Since our drinks are homemade and free from preservatives, we take extra care in ensuring they reach you fresh and full of flavor.
1. Order Processing Time
Every drink is crafted with care. Orders are typically processed and prepared within 24 to 48 hours of placement. We ensure that your beverages, from Fermented Kaanji to Sattu Almond Shakes, are packed securely to maintain their natural goodness.
2. Delivery Timelines
We aim to deliver your nourishment as quickly as possible. Estimated delivery times are as follows:
- Within Delhi NCR: 1 – 2 Business Days.
- Major Metro Cities: 3 – 5 Business Days.
- Rest of India: 5 – 7 Business Days.
*Please note: Delivery times may vary slightly based on courier partners and logistics.*
3. Shipping Charges
Shipping costs are calculated at checkout based on the weight of the order and the delivery location. We occasionally offer Free Shipping on orders above a certain value, which will be highlighted on our homepage.
4. Order Tracking
Once your order is dispatched, we will send you a confirmation email/SMS with a tracking link. You can use this link to monitor the journey of your traditional drinks to your doorstep.
5. Handling & Damage
If you receive a package that is visibly damaged or leaking, please do not accept the delivery and contact us immediately. Since our drinks are natural and authentic, proper handling is essential for your wellness.
Need Support?
Our team is here to make your experience as delightful as possible. Reach out to us:
Enjoy the warmth, the aroma, and the memories of home with every sip.